Do you offer wholesale?
Absolutely! Email email@example.com to inquire about wholesale.
What retailers carry your products?
You can find Lake Life Cozy Co. candles at The Cottage Cafe in Grand Bend, Ontario. We're currently looking for new retailers so if you have any recommendations of stores we should contact, please let us know!
Do you fulfill customized orders for corporate gifts or special events such as weddings?
Yes! Email firstname.lastname@example.org with your request.
How long will it take to receive my order?
All orders are processed within one week. We offer our online customers various shipping options so they can choose what works best for them.
Do you offer pickup?
Pickup is an option upon checkout for our amazing local customers in the London, Ontario area. You will receive an email with details when your order is ready. Local pickup in Grand Bend, Ontario will be enabled during the summer months.
Do you offer free shipping?
We offer free local delivery on orders over $40 in both the London, Ontario and Grand Bend, Ontario areas.
Customers outside the delivery zone will be offered multiple shipping options at checkout using our trusted carriers and can choose the one that works best for them.
Do you ship outside of Canada?
We do not ship internationally at this time but are actively exploring options.
What is your return/exchange policy?
Please contact us regarding any defective or unused product. Unfortunately, we do not refund used products or custom orders.
Shipping costs are non-refundable and return shipping is the responsibility of the customer.